Privacy Policy

Visionary Link Private Limited

Last Updated: November 21, 2025

1. Introduction

Visionary Link Private Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name and contact information (email address, phone number, postal address)
Company name and job title
Account credentials (username and password)
Payment and billing information
Communication preferences
Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

IP address and device identifiers
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Location data (with your consent)
Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, service providers, and publicly available sources, which we may combine with other information we have collected.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our services
Communication: To respond to inquiries, send updates, and provide customer support
Personalization: To customize your experience and deliver relevant content
Business Operations: To process transactions, manage accounts, and fulfill contracts
Analytics: To analyze usage patterns and improve our website and services
Marketing: To send promotional materials and information about our products (with your consent)
Legal Compliance: To comply with legal obligations and enforce our terms
Security: To detect, prevent, and address fraud and security issues

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

Consent: You have given explicit consent for specific processing activities
Contract Performance: Processing is necessary to fulfill our contractual obligations
Legal Obligation: Processing is required to comply with legal requirements
Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

Third-party vendors who perform services on our behalf, including:

Payment processors
Cloud hosting providers
Analytics services
Marketing platforms
Customer relationship management systems

5.2 Business Transfers

In connection with any merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

5.3 Legal Requirements

We may disclose information when required by law, court order, or governmental authority, or to protect our rights, property, or safety.

5.4 With Your Consent

We may share information with third parties when you have given explicit consent.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Privacy Shield frameworks (where applicable)
Adequacy decisions
Your explicit consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection
Incident response procedures

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

The nature of the information
The purpose for which it was collected
Legal and regulatory requirements
Our legitimate business needs

9. Your Rights and Choices

Depending on your location, you may have the following rights:

9.1 Access and Portability

Request access to your personal information
Receive a copy of your data in a portable format

9.2 Correction and Update

Correct inaccurate or incomplete information

9.3 Deletion

Request deletion of your personal information (subject to legal obligations)

9.4 Restriction and Objection

Restrict or object to certain processing activities
Opt-out of marketing communications

9.5 Withdraw Consent

Withdraw consent at any time (without affecting prior processing)

9.6 Complaint

Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the information provided below.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected, used, and shared
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website
Updating the “Last Updated” date
Sending email notifications (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: